Returns & Replacements
We value your business and satisfaction. You may return UNUSED & UNOPENED merchandise in its original condition within 14 days of the invoice date for a refund, credit or exchange (excluding restocking, shipping and handling fees) with the exception of Trial Kits.
There is no refund on Trial Kits. We cannot accept returns or issue any credit on merchandise that has been opened and/or partially used. All returns are subject to a 20% restocking fee. In the event a product is defective, a full refund will be issued upon authorization, receipt, and inspection of the product. Please phone ahead for troubleshooting and authorization for return.